Front Desk & Reception Overview

The Reception & Front Desk module (/reception) provides staff and volunteers with rapid tools for managing visitors, caller inquiries, message routing, and front office logistics.

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Key Reception Tools

1. Front Desk Event Log

• Record incoming calls, messages, Mass intention inquiries, and drop-in visitors.
• Tag staff members with @Name to deliver immediate notifications.
• Categorize event logs by type for fast reporting and staff handoffs.

2. Reception Valet Mode (/reception/valet)

• A streamlined, distraction-free interface optimized for front desk tablets and reception kiosks.
• Quick buttons to log visitors, lookup room reservations, and submit urgent sick calls.

3. Key Log & Visitor Badges

• Quick access to the Key Log to check out room and facility keys to ministry leaders and vendors.